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Perfect Care Pty Ltd Icon

Registered NDIS Provider

“High Quality Service Is Our Goal”

Reg. No:
4050067113

Rostering & Administration Officer

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Position
Rostering & Administration Officer
Status
Permanent Full time
Location
Dandenong Offices, Client Locations, or other locations as required
Annual Base Salary
$60,000 – $70,000

Main Points:

  • Lead the rostering and administration function of a growing family business.
  • Provide high level administrative support to Managers and Directors
  • Registered NDIS service provider based in Dandenong. 
  • Full-time role in a supportive, community-focused environment.

Job Summary:

Are you ready to take on a pivotal role in the disability sector? Manage rostering, support staff, and provide critical administrative functions to ensure high-quality service delivery for those in need.

About the Company

Perfect Care is a Melbourne-based, NDIS-registered Disability Service provider, dedicated to putting our participants first. We focus on promoting independence, safety, and a supportive environment through personalized care 24/7. Our commitment to maintaining high NDIS standards ensures we deliver the best possible service to those we support.

The Role

We are seeking a motivated Rostering and Administration Officer to join our team in Dandenong. You will play a key role in ensuring that our support services run smoothly and efficiently, directly impacting the quality of care we provide.

Key responsibilities of the role include, but not limited to:

  • Ensuring accurate and efficient rostering of support workers, whilst ensuring compliance with the SCHADS Award and NDIS regulations, and prompt communication of shifts.
  • Building rapport with support staff, addressing inquiries, and resolving rostering conflicts professionally.
  • Assisting management with administrative tasks, including NDIS compliance, booking company meetings, taking meeting minutes and overseeing documents preparation and distribution.  
  • Monitoring and reporting on workforce performance metrics, such as attendance, punctuality, and adherence to scheduled shifts.
  • Handling client service requests, matching support workers to meet client needs and preferences.
  • Maintaining accurate records within the rostering system and ensuring all data aligns with NDIS guidelines.

To secure the role, we are looking for:

  • 2+ years of rostering experience, preferably in the disability sector.
  • Familiarity with the SCHADS Award and NDIS is highly desirable.
  • Strong organizational, communication, and interpersonal skills, with a high level of proficiency in Microsoft Office.
  • A proactive problem-solver with excellent time management and the ability to work both independently and as part of a team. 
  • High attention to detail and exceptional organisational skills.
  • Experience with Visual Care (rostering system) is desirable.

Why work for us?

Join our ambitious team and make a significant impact in the disability support sector. At Perfect Care, you are more than just a team member; you are an integral part of our mission to provide exceptional care to those who need it most.

  • Competitive Remuneration: Reflecting your skills and experience.
  • Supportive Work Environment: A positive workplace culture that values professional growth.
  • Employee Well-being: Focus on fostering a supportive work environment.
  • Professional Development: Opportunities for continuous training and development.
  • Inclusive Culture: A workplace that celebrates diversity and encourages collaboration.

Our employees enjoy a variety of benefits and perks including invitations to social events and activities, training and development opportunities, Employee Assistant Program (EAP), and access to company vehicle to use for work-related purposes.

Mission & Core Values:


Perfect Care Vision – To excel as a community disability service provider.

Perfect Care Mission – To Provide high quality and effective disability services, where every person we care for matters.

Perfect Care Values

  • High Quality Staff – Experienced Qualified and Highly trained.
  • Trusted by our Participants, Families, and stakeholders.
  • High Quality Service – Flexible service customized to meet your needs.
  • We promote and uphold the Fundamental rights, Choices, and Control of people with disability.

HOW TO APPLY

If you are an experienced and skilled Service & Business Development Manager ready to make a meaningful impact, we would love to hear from you. Apply now to join Perfect Care and contribute to our mission of providing high-quality disability services.

Application to be submitted by Friday, 20th December 2024. For further information please contact our external HR Consultant, Bianca (bianca@thesavegroup.com).

Perfect Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


    Our Vision

    To excel as a community disability services provider.

    Our Mission

    To provide high quality and effective disability services, where every person we care for matters.

    Our Unique Values

    • High Quality Staff-Experienced, Qualified and Highly trained.
    • Trusted by our Participants, Families and Stakeholders.
    • High Quality Service-Flexible service customised to meet your needs.
    • We promote and uphold the Fundamental rights, Choices and Control of people with disability.

    Perfect Care Pty Ltd acknowledges the Australian Aboriginal and Torres Strait Islander peoples and their elders past, present and future as the first inhabitants of the nation and the traditional custodians of this nation. We pay our respect to ancestors and Elders, past, present, and future.

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