NDIS Support Coordinator
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Position |
NDIS Support Coordinator |
Status |
Full time |
Location |
Dandenong Offices, Client Locations, or other locations as required |
Annual Base Salary |
Negotiable depending on your skills and experience |
About the role:
The NDIS Support Coordinator will provide quality support to NDIS participants. We are seeking a passionate and experienced individual that will bring an element of enthusiasm and motivation to the already existing team.
The successful candidate will play a crucial role in assisting NDIS participants to navigate and access the services they need to achieve their goals and build capacity in their everyday lives.
About the Company
Perfect Care is a Registered NDIS Provider dedicated to delivering high-quality, person-centred services. We pride ourselves on fostering an exceptional company culture grounded in our core values of trust, compassion, professionalism, and ethical service. Our mission is to provide high-quality and effective disability services where every person we care for matters. We are committed to upholding the fundamental rights, choices, and control of people with disabilities.
Key responsibilities of the role include, but not limited to:
- Developing and implementing NDIS support plans for clients, tailoring services to their individual needs.
- Coordinating the delivery of supports and services from various providers to ensure clients’ needs are met.
- Advocating for clients to access appropriate funding and resources through the NDIS.
- Connect participants with appropriate service providers.
- Building strong relationships with clients, their families, and support providers.
- Monitoring and reviewing clients’ progress, adjusting support plans as required.
- Maintaining accurate records and reporting on client outcomes.
- Providing guidance and information to clients about the NDIS and available support services.
- Collaborate with other team members and stakeholders to ensure comprehensive support.
- Use gained experience and networks to promote and grow the business.
- Maintain team objectives and Key Performance Indicators.
To secure the role, we are looking for:
- Minimum 2 years’ experience in a similar NDIS support coordination role.
- Thorough understanding of the NDIS and ability to navigate the scheme on behalf of clients.
- Extensive knowledge of local disability, mainstream and community services.
- Excellent communication and interpersonal skills, with the ability to build rapport with a diverse range of clients.
- Strong problem-solving and organisational skills, with the ability to prioritise and multitask.
- Strong organisational and time management skills including the ability to work autonomously.
- Empathy, patience, and a genuine passion for supporting people with disabilities.
- Current driver’s licence and willingness to travel within the local region.
- Applicants will be subject to a NDIS worker screening check, working with children check and other relevant checks required.
Why work for us?
Join our ambitious team and make a significant impact in the disability support sector. At Perfect Care, you are more than just a team member; you are an integral part of our mission to provide exceptional care to those who need it most.
- Competitive Remuneration: Reflecting your skills and experience.
- Supportive Work Environment: A positive workplace culture that values professional growth.
- Employee Well-being: Focus on fostering a supportive work environment.
- Professional Development: Opportunities for continuous training and development.
- Inclusive Culture: A workplace that celebrates diversity and encourages collaboration.
Our employees enjoy a variety of benefits and perks including invitations to social events and activities, training and development opportunities, Employee Assistant Program (EAP), and company vehicle to use for work-related purposes.
Mission & Core Values:
Perfect Care Vision – To excel as a community disability service provider.
Perfect Care Mission – To Provide high quality and effective disability services, where every person we care for matters.
Perfect Care Values
- High Quality Staff – Experienced Qualified and Highly trained.
- Trusted by our Participants, Families, and stakeholders.
- High Quality Service – Flexible service customized to meet your needs.
- We promote and uphold the Fundamental rights, Choices, and Control of people with disability.
HOW TO APPLY
If you are an experienced and skilled NDIS Support Coordinator ready to make a meaningful impact, we would love to hear from you. Apply now to join Perfect Care and contribute to our mission of providing high-quality disability services.
Application to be submitted by Friday, 17th October 2025. For further information please contact our external HR Consultant, Bianca (bianca@thesavegroup.com).
Perfect Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.