About Perfect Care

Perfect Care Pty Ltd is a company that was established with the sole aim of offering disability services that puts the participant as a first priority in creating opportunities promoting independence and progression in a safe and non-discriminative environment.

Perfect Care prides itself on being a Melbourne based, Registered NDIS Service Provider that puts you first. Our direction is led by your choice, needs and goals. We aim to create opportunity, promote independence and progression in a safe and non-discriminative environment for all our valued participants. We do this by providing individual and personalised support 24/7, 365 days a year. In order to maintain excellent care at all times we follow strict NDIS standards.

You can be assured that we take participant confidentiality very seriously. That’s why we have implemented procedures to safeguard your privacy. We also pride ourselves in only employing highly trained staff, who have also undergone Police and Working with Children checks.

Perfect Care Pty Ltd Values

Respect

We will listen to you and hear what you say. We encourage independence and respect your decisions, opinions and views.

Honesty

We will be trustworthy, tell the truth and keep our promise to you. We will always provide the highest quality service we can.

Confidentiality

We believe privacy and confidentiality is of utmost importance for you and the organisation. Read our Privacy Policy for full details.

Development & Improvement

We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued.

Harmonious Environment

We will work to maintain a positive working environment that provides support, guidance, acceptance and harmony for all.

Standards and Services

At Perfect Care we would like to make a difference in the lives of those with disability and to make life easier, fairer and to get people, like you, involved and participating within your own community.

We will endeavour to give you a personal and an individualised experience. We record and monitor your goals and aspirations and work with you using different strategies so you can achieve them.

You will be treated fairly throughout your time with us, with the ability to choose to do the things that are important to you. With your help we can continuously work to improve our services to meet your needs and goals.

At Perfect Care we will also respect your cultural background and understand the needs and requirements that may come with it.

It is important to us that you feel free to tell us what you think about the services we offer. When you do we promise to listen to you. It is your right to share your thoughts and opinions on anything related to the services we offer. Your feedback, whether it is good or bad, can only help us to improve our services and we welcome it, without discrimination or negative consequences.

As a Registered NDIS service provider we take COVID-19 seriously. Read more about our training and response to this issue.
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