As a Registered NDIS service provider we take COVID-19 seriously. Read more about our training and response to this issue.

Registered NDIS Provider

“High Quality Service Is Our Goal”

Reg. No:

COVID-19 Update

COVID-19 Updates

Perfect Care continue to monitor all COVID-19 updates and directives from all levels of Government and medical advisers. During this difficult time we are committed to continuing to provide the highest level of care for our participants. To date, Perfect Care has not received notification of COVID-19 confirmed cases amongst our staff or participants.

COVID-19 Infection Control Training

All of our staff have successfully completed the Australian Government’s Department of Health online course on COVID-19 Infection Control Training. This course is specifically designed for care workers. The course is relevant for carers working in shared care facilities (including short term accommodation) and carers working in people’s home.

Enhanced Hygiene Practices

We are working with our staff on a daily basis to make sure we are immediately made aware of any signs that may indicate a staff member or participant may have the COVID-19 virus.

The enhanced hygiene practices include:

Frequent washing of hands

Hand sanitisers have been placed in our short term accommodation homes. Both staff and participants regularly wash hands with either soap and water or alcohol based hand sanitisers.

Maintaining Social Distancing

Personal Wellbeing

If a staff member is unwell for any reason they are instructed not to turn up to work. In addition, if they have possible COVID-19 symptoms or they have been in contact with someone with COVID-19 they are also required not to turn up to work. They will only return to work after they have been tested for COVID-19 and received notification that they do not have the virus.

24/7 Support

During this difficult time we continue being available 24/7. In addition, our head office has implemented procedures to ensure that we continue to provide you with the highest level of support during the COVID-19 pandemic. This includes all our stakeholders being able to work remotely to ensure no interruption to the services we provide.