As a Registered NDIS service provider we take COVID-19 seriously. Read more about our training and response to this issue.
“High Quality Service Is Our Goal”
Perfect Care Pty Ltd was established with the primary aim of providing NDIS disability services that place participants as the first priority, creating opportunities, promoting independence, and encouraging progression in a safe and non discriminative environment
Perfect Care is a Melbourne based, registered NDIS Service Provider that prides itself on putting you first. Our direction is led by your choices, needs, and goals. We aim to create opportunities, promote independence, and support progression in a safe and inclusive environment for all our valued participants. We do this by providing provide individual and personalised support 24/7, 365 days a year. In order to maintain the highest level of care at all times we strictly follow NDIS standards.
You can be assured that we take participant confidentiality very seriously. That’s why we have implemented procedures to safeguard your privacy. We also pride ourselves in only employing highly trained staff, who have also undergone Police Checks and Working with Children checks.
We will listen to you and hear what you say. We encourage independence and respect your decisions, opinions and views.
We will be trustworthy, tell the truth and keep our promise to you. We will always provide the highest quality service we can.
We believe privacy and confidentiality is of the utmost importance for you and the organisation. Read our Privacy Policy for full details.
We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued.
We will work to maintain a positive working environment that provides support, guidance, acceptance and harmony for all.
At Perfect Care, we aim to make a positive difference in the lives of people with disability by making life easier and fairer. We also strive to get you involved and participating within your community.
We aim to provide you with a personalised and individualised experience. We record and monitor your goals and aspirations and work with you, using various strategies to help you achieve them.
You will be treated fairly throughout your time with us and have the opportunity to choose activities that are important to you. With your help, we will continuously work to improve our NDIS services to meet your needs and goals
At Perfect Care we will also respect your cultural background and understand the needs and requirements that may come with it.
It is important to us that you feel comfortable telling us what you think about the services we provide. When you do, we promise to listen. It is your right to share your feedback on any aspect of our services. Your feedback, whether good or bad, helps us improve our services. We also welcome feedback without discrimination or negative consequences.
To excel as a community disability services provider.
To provide high quality and effective disability services, where every person we care for matters.
Perfect Care Pty Ltd acknowledges the Australian Aboriginal and Torres Strait Islander peoples and their elders past, present and future as the first inhabitants of the nation and the traditional custodians of this nation. We pay our respect to ancestors and Elders, past, present, and future.
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